Simalarm, SL does not accept returns or changes of data plans from the payment to the end of the contracted period.

Once the data plan is finished and before the automatic renewal of the plan is executed, you can contact Simalarm to change the rate or to unsubscribe. Simalarm will always be at your disposal to help you choose the best option.

To contact Simalarm, send an email to simalarm@simalar.eu  indicating the request in the title of the email and giving the relevant details in the body of the message.

- Unsubscribe --> "UNSUBSCRIBE + [SIM identifier]"

- Change rate --> "CHANGE RATE + [SIM identifier]